Everytrip starts at the airport and then with an airline company, for our trip we chose ANA.

ANA, All Nippon Airways is a Skytrax five stars airlines and below is our review from our flight Paris-Tokyo (NH216) on April 19 2019 and Tokyo Paris (NH215) on May 6, 2019.

• Checking in with ANA at the Roissy-CDG in Paris was smooth and easy: 7/10.

• The Star Alliance lounge at Roissy-CDG with a small offering of foods and beverages: 5/10.

• The boarding and the flight were timely : 8/10

• The plane, a Boeing 787-10 looked clean and well maintained : 7/10.

• The seat was in the middle room had enough leg room with a good a fluffy pillow and a warm blanket:  5/10.

• The entertainment system was displayed on a 11 inches screen and had a limited choice of films, music and TV shows: 5/10.

• The food and the drinks were a big let down when you know that Japan is the first culinary country in the world : 4/10.

• The crew on board was very clumsy, slow and did not understand and did not speak English very well and most of all did not know how to serve young kids : 3/10.

Overall rating of our outbound flight: 5,5/10.

Our return flight from Hiroshima with connecting flight in Haneda to Roissy-CDG on Monday 6, 2019 was uneventful :

• Checking in Hiroshima was smooth and easy: 7/10.

• Connecting flight was well indicated and smooth : 7/10

• The boarding and the flight were on time : 8/10.

• The plane, a Boeing 787-10 looked new and clean 7/10

• The seat was in the middle room had enough leg room with a good a fluffy pillow and a warm blanket:  5/10.

• The entertainment system was displayed on a 11 inches screen and had a limited choice of films, music and TV shows: 5/10.

• The food and the drinks were even worst than our outbound trip to Tokyo : 3/10.

• The crew on-board looked was slow not very helpful and did not understand and did not speak English vey well : 3/10.

 Overall rating of our return flight: 5/10.

We do not understand how ANA got their 5 five stars rating from Skytrax when the quality of the food,the entertainment and the service are below standard of others five stars companies like Singapore Airlines or Qatar Airways.